Privacy Policy

Ubaldo Reidenbach Solutions, Inc. ("URSI") is committed to protecting and respecting your personal data privacy. We are at the forefront of implementing and complying with the Data Privacy Act of 2012.

1. Service Description

We are a System Integrator with expertise in providing solution packages for Server Operating Environments that run on Red Hat Technology.

2. Personal Information That We Collect

We collect personal information from you when you manually or electronically submit information, including but not limited to:

  • Full Name
  • Address
  • Email Address
  • Employment Information
  • Contact Details

3. Collection Method

The following are ways by which we may collect personal data from you:

  1. When you submit any form, including application forms or forms relating to our products, services, or investments.
  2. When you enter into agreements or provide documentation relating to your transactions with us.
  3. When you request that we contact you, subscribe to our mailing lists, or participate in marketing activities.
  4. When you communicate with our sales representatives, agents, or service providers.
  5. When we receive your personal information from business partners, referrers, government agencies, or authorized third parties.
  6. When you voluntarily submit your personal information for any other purpose.

4. Purposes of Collected Personal Information

  1. To process transactions and maintain your account, including notices, billings, and other service-related documents.
  2. To conduct identity verification and customer due diligence in compliance with Philippine laws, including the Anti-Money Laundering Act.
  3. To comply with Philippine laws and applicable foreign regulations.
  4. To respond to lawful requests, court orders, and regulatory authorities.
  5. To support operational, audit, administrative, and risk management processes.
  6. To respond to your inquiries, feedback, requests, suggestions, and complaints.

5. Storage and Transmission of Personal Information

URSI strictly enforces data privacy and information security policies. Technical, organizational, and physical safeguards are implemented to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

These safeguards include:

  1. Secured servers protected by firewalls, encryption, and physical security controls.
  2. Restricted access to personal information only to authorized personnel under strict confidentiality.
  3. Continuous employee training on proper data handling and privacy practices.

6. Retention Period

Only authorized URSI personnel have access to your personal information. Data shall be retained only for the period required or permitted by law.

Physical records are securely destroyed through shredding, while digital records are anonymized when no longer required.

7. Participation of Data Subject

You are responsible for ensuring that the personal data you provide is complete, accurate, and truthful. Failure to do so may affect our ability to provide our products and services.

If your personal information changes or becomes inaccurate, please notify URSI immediately and provide any supporting documentation necessary to verify the updated information.

Your Data Privacy Rights

Under the Data Privacy Act, you have the following rights:

  • Right to be informed
  • Right to object
  • Right to access
  • Right to rectify or correct erroneous data
  • Right to erase or block
  • Right to secure data portability
  • Right to be indemnified for damages
  • Right to file a complaint

URSI's decisions to provide access, consider requests for correction or erasure, and address objections to the processing of personal data are subject to applicable laws, regulations, and internal policies.