Why do customer subscribe to local support from UR Solutions when the enterprise, military, government agencies, and financial institutions in the Philippines when they already have their system administrators?
Written By: Kyle David October 19, 2023 14:52 UTC+8
Revised By: Jason Reidenbach November 6, 2023
Technical support is a service in which certain companies and customers are provided assistance and advice regarding issues of a technical and specialized nature. While companies usually host their own system administrators (sys ads), they may require assistance from individuals that have the training and certifications to handle these specialized technical issues.
In order to ensure that mission-critical services are kept active and secure, engineers that are certified to handle issues like this are required. Ubaldo Reidenbach Solutions Inc. (URSI) has on-hand tech support who are trained to handle specialized issues like these, and is focused on IT infrastructure and support for mission-critical systems. We handle Open-Source Software like Red Hat Enterprise Linux (RHEL), JBoss Enterprise Application Server, Ansible Automation Platform (AAP), and Openshift Container Platform (OCP) through deployment and providing 24/7 technical support.
URSI partnered with Red Hat Inc. back in 2008 and has since then been trusted by many clients, including East West Bank, Palawan Pawn Shop, etc.
URSI engineers are equipped with over 20 years of experience in system administration, and follow the best industry practices in troubleshooting, providing solutions, and documentation. URSI maintains engineer certification in the likes of Red Hat Certified System Administrators (RHCSA), JBoss Administrators, and Red Hat Certified Engineers (RHCE).
With support from URSI, companies can be ensured that their systems are in the best performance, up to date, and secure.
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