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BBVA USA offers customer-focused retail and digital banking and serves thousands of customers a day. To maintain a high standard of customer experience, we realized that our back-end technology solutions needed an upgrade. That meant migrating the dozens of automated business rules engines that were running in legacy technology - and serving more than 150,000 business process requests per month, including requests for commercial loans, mortgages, and other critical services that are both crucial for building trust with customers and advancing the business.

Hybrid and multicloud environments are quickly becoming a standard for global enterprises, as flexibility, freedom of choice and workload portability become necessities in successfully building and deploying applications. When public cloud providers first entered the market, many insisted that all workloads be deployed on a single public cloud. At Red Hat, we recognized early on that users wanted and needed the flexibility to operate across many different environments, from public and private clouds to virtual systems and bare metal.

Today’s businesses are challenged with moving faster than ever before and often with less resources, both in terms of budget and personnel. The tumultuous landscape and shifting global dynamics that organizations currently face with more workforces moving remote is leading many IT departments to evaluate how they can continue to support their customers and grow their business in uncertain times. 

Red Hat’s partner ecosystem plays an important role in enabling customer success and solving industry problems. As key players in digital transformation, Red Hat partners help organizations and businesses navigate the ever-changing IT landscape through open source solutions. 

As a principal engineer in Red Hat IT focused on container platforms, I know the benefits of using Red Hat OpenShift firsthand and the value it gives to our organization. Since our OpenShift services were first deployed in August 2016, we have seen many key improvements, such as shorter cycle time from code to production, higher density of applications, and better standardization of application architectures. 

You can avoid the "heart-ache and the thousand natural shocks" of conflicting vulnerability reports by following Red Hat's OVAL feed and security ratings. Here's how...

At Keyva, we see clients in all phases of their automation journey. Some organizations are just starting out and automating domain lifecycle tasks, such as provisioning firewall rules or automating server builds, while others may be well down the path of creating self-service IT capabilities. In most cases, regardless of where a team is on its journey, they eventually want to arrive at the point where they can provide self-service IT capabilities to the teams and users that want to consume them. 

Wondering how Red Hat is helping its customers succeed? We regularly publish customer success stories that highlight how we're helping customers gain efficiency, cut costs, and transform the way they deliver software. This month we'll look at how Condis Supermarcats and Omnitracs worked with Red Hat on their own digital transformation journeys.  

It’s hard to believe that we are already halfway through the year, and what a year it has been. Thank you to all of our partners for their contributions to drive success for our clients and for demonstrating impressive flexibility and creativity during these difficult times. While this year has certainly been one of continuous change and new challenges, I would like to take the opportunity to reflect on the momentum and innovation seen across our partner ecosystem thus far. 

Red Hat continues to drive support of an open 5G infrastructure to help drive accelerated adoption of cloud-native technologies for our communications service provider (CSP) customers and partners. As operators look to offer new revenue generating services, the importance of scalability, flexibility and security become critical for the smooth evolution of their networks.

"Learn to pivot" has been the mantra for 2020. Like most businesses, March 2020 was a challenging time for us on the Red Hat marketing team. With COVID-19 spreading across the world, and businesses sending their employees to work from home, it became clear that Red Hat Summit, scheduled to be hosted in April in San Francisco, could not go on as planned. 

Open source has always been about differing voices coming together to share ideas, iterate, challenge the status quo, solve problems, and innovate quickly. That ethos is rooted in inclusion and the opportunity for everyone to meaningfully contribute, and open source technology is better because of the diverse perspectives and experiences that are represented in its communities.

Wondering how Red Hat is helping its customers succeed? We regularly publish customer success stories that highlight how we're helping customers gain efficiency, cut costs, and transform the way they deliver software. This month we'll look at how Slovenská sporiteľňa and Bayport Financial Services have worked with Red Hat to improve their business.

Service providers are transforming and virtualizing their networks in response to an increasingly dynamic market and rapid technology changes. As new opportunities for services grow, 5G has also given service providers the opportunity to increase efficiency, flexibility and elastic scale with microservices-based cloud-native architectures. 

At Red Hat, we believe that the open hybrid cloud is the future. Realizing the opportunity it offers rests on balancing data strategies, business models, and using the latest innovation. We find that as companies continue to rapidly evolve business models and re-architect processes to better support clients, suppliers and the workforce, many are realizing that public cloud offerings cannot fully meet their changing needs.

In the 10 years since its launch, Red Hat's users have spent an estimated 2 billion plus minutes on the Red Hat Customer Portal. That's more than 3,800 years that customers have spent on the site getting support, documentation, updates, and more. 

Earlier this year, Red Hat announced the creation of a cloud-based onboarding service and testbed for network functions with Intel, supporting both virtualized network functions (VNFs) and cloud-native network functions (CNFs). Since making this announcement, the world has changed.

Successful digital transformation can create sustained growth and competitive advantage, but it’s often a highly complex undertaking that requires coordination across people, processes, organizational cultures and, of course, technology. In addition, each journey is shaped by the industries in which a particular enterprise is undergoing transformation.

This is a guest post contributed by Shadow-Soft Solution Architect James Hendrix.

Whether it's running a live betting platform, monitoring water quality in real time, or training up employees for network automation, customers are turning to Red Hat to help improve their IT.