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Supply chain challenges: Handling returns

Tue, 06/06/2023 - 08:00
Evolving customer expectations have forced retailers to figure out how to better manage the ripple effects that the pandemic, increased online shopping and supply chain disruptions have created— including handling customer returns. On the surface, returns may seem like a fairly straightforward problem, but there are many nuances and tradeoffs to consider. Customers want easy returns. For merchandise delivered to the home, the return experience can be a critical reason why consumers stick with a given retailer. Take Zappos, for example, their generous return policy for shoes—an item tha

Getting to know Penny Philpot, Vice President, EMEA Partner Ecosystems, Red Hat

Tue, 06/06/2023 - 08:00
Red Hat is delighted to welcome Penny Philpot as Vice President of the EMEA Partner Ecosystem. In this role, Penny will be responsible for Red Hat’s partner ecosystem business in EMEA, driving an ecosystem-first mindset and continuing to expand Red Hat’s footprint across the region through valued partners. We caught up with Penny to find out more about her impressive career, why she chose Red Hat and her open approach to leadership. Can you tell us what experience has led you to this new role at Red Hat? I’ve been in the IT industry for over 30 years, predominantly in the

The moment for AI

Wed, 05/24/2023 - 08:00
Throughout history, there have been technological moments when you can feel a shift. Moments when you know a discovery or innovation is going to change the industry, and in some cases, the world as we know it. Going back centuries you might think of Johannes Gutenberg inventing the printing press in 1455, James Watt creating the steam engine in 1765 or Alexander Graham Bell designing the first telephone in 1876. In more modern times, the first computer sprang to life in 1937 and both the personal computer and the internet came to be in 1974. There are more of these instances, of course, but

Seizing innovation with the partner ecosystem

Wed, 05/24/2023 - 08:00
The path of innovation cannot be traveled alone. For years, the Red Hat partner ecosystem has been on the frontlines with our customers, helping them not only overcome but embrace the realities facing them today, tomorrow and beyond. Change is constant - it has been proven time and again. The true defining moment for any organization is recognizing change as an opportunity rather than a burden. While budgets are tight, resources are limited and skilled talent is difficult to find, there is massive demand at a greater scale. We are in a new era of technology being redefined by the burgeoning

The best of both worlds: How Microsoft and Red Hat are revolutionizing enterprise IT

Wed, 05/17/2023 - 08:00
Microsoft Azure is one of the leading cloud computing platforms in the world, offering a wide range of services that help businesses of all sizes to achieve their goals. One of the key strengths of Azure is its ability to integrate with other technologies and platforms, allowing customers to build powerful solutions that leverage the strengths of multiple tools. One such example is the collaboration between Microsoft and Red Hat, which has resulted in the development of innovative and powerful hybrid cloud solutions available today. Since 2015, Microsoft and Red Hat have remained committed

Know before you go: Red Hat Summit 2023

Mon, 05/15/2023 - 08:00
Red Hat Summit is just a few days away (May 23-25, 2023 in Boston), and we know you won’t want to miss out on any of the activities, sessions or events we have planned. To help you prepare, we’ve put together a list with some of the highlights you’ll want to know about. Of course, if you haven’t yet, you can get started by registering for the event now, and then keep reading for tips on how to make the most of this three-day experience. Mark your calendars for our featured speakers Each year, people from around the world come together for a high-energy week of innovation, educ

Announcing the winners of the 17th annual Red Hat Innovation Awards

Mon, 05/15/2023 - 08:00
Since 2006, Red Hat has used the Red Hat Innovation Awards to recognize the technological achievements of Red Hat customers around the world who demonstrate creative problem-solving to make a positive impact on the business world and on society. This year’s winners are Airbus, Banco Galicia, KPMG and Verizon. A community-wide, online voting process will determine which customer is distinguished as the 2023 Red Hat Innovator of the Year. Voting is now open and will close at 9 a.m. ET on May 18. The winner will be announced on May 23, 2023, during Red Hat Summit. To vote for the 2023 Red H

Red Hat sees increasing momentum for APAC 5G and Edge Technology Lab with Intel and HPE

Mon, 05/08/2023 - 08:00
Last year, Red Hat shared news of the upgraded Singapore lab with Intel and Hewlett Packard Enterprise (HPE) designed to accelerate the adoption of 5G and edge computing. Since then, we have seen great momentum and interest from our telco customers and partners in the region to use this facility to test and validate joint solutions with Intel and HPE. For instance, one of our network equipment provider (NEP) partners used the lab to test a mobile core cloud-native function (CNF), which has now been put into production for a telco service provider’s network in Australia, helping them reduce r

Celebrating Red Hat Australia and New Zealand partners

Mon, 05/08/2023 - 08:00
Red Hat owes much of its success in delivering customer value to the partner ecosystem. Founded on the spirit of open source innovation, every milestone in Red Hat’s history is connected to and driven by a skilled, vibrant ecosystem of partners comprising some of the world’s leading solution and service providers, systems integrators, cloud providers and more. Red Hat partners remain core to our vision of being a leader in open hybrid cloud technology. We are continuing to invest in helping our partners grow their business, and align more closely with the cloud transformation we’re se

Sustainable supply chains: challenges, drivers and architectures

Fri, 05/05/2023 - 08:00
A common definition of environmental sustainability is meeting the resource and services needs of current and future generations without compromising the health of the ecosystems that provide them. In addition to ongoing discussions around government regulation, investors and asset managers are increasingly demanding carbon disclosure from their portfolio companies. Investment in environmental funds is soaring—with some reports pegging it at over $40 trillion. Even though specific actions taken by businesses are arguably still limited in overall impact, it’s nonetheless an increasingly

Intelligent order: Getting goods into the customer’s hands

Fri, 04/28/2023 - 08:00
<p>In the context of supply chain optimization, intelligent order refers to the use of advanced algorithms and techniques to determine the optimal order quantity, timing and placement for each product within the supply chain network. This involves analyzing various factors—such as demand patterns, lead times, production and transportation costs, inventory levels and customer service levels—to make data-driven decisions that maximize efficiency and profitability.</p> <p>Overall, intelligent order management is an essential component of supply cha

Message to Red Hat associates today

Mon, 04/24/2023 - 08:00
<p><em>Editor’s note: Earlier today, president and chief executive officer of Red Hat, Matt Hicks, shared the following email with Red Hatters.&nbsp;</em></p> <p>—</p> <p>Hi all,</p> <p>There have been several occasions where we’ve had to make tough decisions at Red Hat, but no decision has been harder than the one I must communicate to you today: We will reduce the associate base of Red Hat over the next few months. Our reductions will focus on g

Perfect order: Delivering the right products at the right time in the right quantity

Fri, 04/21/2023 - 08:00
<p>Within <em>inventory management</em>, perfect order refers to the ability to deliver the correct product to the customer, in the right quantity, at the right time, in the right condition, with the right documentation and at the right cost. Essentially, it means meeting customer demand without errors or delays to the highest degree possible. Inventory management encompasses procedures and processes that directly or indirectly affect the bottom line ordering, receiving, storing, tracking and accounting for all of the goods a business sells. It is a ke

Managing the time dimension of your inventory

Fri, 04/14/2023 - 08:00
<p>Product timeliness refers to goods and products being in the right place at the right time, not out-of-date, and in line with customer expectations.&nbsp;</p> <p>Perishable food items are perhaps the canonical example of products that have a limited shelf life. Even if they’re not labeled with a specific “sell by” or “use by” date, that wilted head of lettuce is not going to be a popular consumer choice. Furthermore, if you stock your produce department with fruits and vegetables that are routinely past their prime, many consume

Loss and waste management in supply chains

Fri, 04/07/2023 - 08:00
<p>Businesses have to implement disciplined methods to manage loss and waste in their inventory. This article provides an overview of how businesses might do so, focusing on the two main forms of loss and waste: environmental exceptions such as the failure of refrigeration and product contamination, or sub-par quality, both of which result in a recall.</p> <p>But first, let’s consider the business problem in more detail.&nbsp;</p> <h2>Business problem</h2> <p>In the context of t

Red Hatters on 30 years of innovation, collaboration and community

Mon, 03/27/2023 - 08:00
<p>It goes without saying that Red Hat has experienced a lot of change over the years. What was once a small company founded by entrepreneurs and techies Bob Young and Marc Ewing is now a global leader in open source technology and innovation. As we reflected upon the last three decades and took a look back at all we’ve learned and accomplished, a familiar story came to mind–how Red Hat got its name.&nbsp;</p> <p>Our company moniker comes directly from Ewing. As a student in this college computer lab, people would say, “If you need hel

Red Hat 30th anniversary: Celebrating Red Hat Day in North Carolina

Mon, 03/27/2023 - 08:00
<p>Thirty years ago the world looked very different. Grunge music was everywhere, the Dallas Cowboys won the Super Bowl, Jurassic Park was the highest-grossing film, the first Beanie Babies were sold, sun-dried tomatoes were the hottest food trend and Red Hat was incorporated.&nbsp;</p> <p>When Bob Young and Marc Ewing came together to create Red Hat, they couldn’t have imagined what the company would become and the impact it would ultimately have on enterprise IT. From our humble beginnings at our first corporate headquarters in Durham to

Demand risk in supply chains

Fri, 03/24/2023 - 08:00
<p>A fundamental goal for supply chains of physical goods is matching up available inventory with demand.&nbsp;</p> <p>You can have too little of something (<em>understock</em>). During the pandemic, everyone became&nbsp; familiar with this scenario, whether it involved waiting months for a new car or scrounging all the local markets for toilet paper. These examples illustrate two of the ways in which businesses can fail to align with customer demand. In the case of automobiles, shortages in key components

Application modernization: Effectively building and testing changes to existing software

Thu, 03/23/2023 - 08:00
<p>You have <a href="https://www.redhat.com/en/blog/modernization-developing-your-code-migration-strategy">established a code base to change</a> and <a href="https://www.redhat.com/en/blog/modernization-preparing-team">put together a team</a> with the right mix of innovation and enterprise knowledge to change it. You’ve selected a tool to track work and have some ideas of what work to do with the code. How does the team start producing results?&nbsp;</p> <

The supply chain optimization imperative

Wed, 03/15/2023 - 08:00
<p>The pandemic brought physical supply chain issues into focus and made organizations recognize dynamic supply assurance as a critical capability for their business. Over the next decade, consumer packaged goods (CPG) and retail businesses, among others dependent on supply chains, will invest in supply chain optimization to solve key industry challenges. The desire for convenience and personalization, awareness of the environmental impact of consumption, and fears about trade disruptions and fluctuations in cost are all challenges that can be solved with more connected, agile, s

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